Certified Associate in Project Management

SeniorAI Product Manager

B2B SaaS · Influencer Marketing · Creator Economy

I build the parts of creator-economy software that break when the platforms change underneath them. PM lead on Discovery, Recruit, and Payments inside Sprout Social’s Influencer Marketing product line. I argue for retiring workflows before optimizing them, treat compliance as the product, and ship AI as the substrate — not a feature on the side.

Piotrek Wąsik
Available for opportunities

Kill the workflow before you optimize it.

Most PM time goes into making slow processes 20% faster. The bigger lever is asking which processes shouldn’t exist at all. I argued for retiring Sync Pages — the legacy manual workflow customers were asking us to speed up — and led the AI-powered replacement (Recruit) instead.

Compliance is the product, not the wrapper around it.

In B2B SaaS the unsexy stuff (KYC, vendor-of-record, tax forms, legal review, audit trails) is usually scoped as “something engineering has to handle.” On the Payments Suite I treated the compliance surface — Lumanu as merchant-of-record, PayPal’s payout rails, Stripe Connect as an evaluated alternative — as the actual product. Enterprises moved from “interested” to “signing.”

AI is the substrate, not a feature on the side.

The interesting AI work isn’t bolting a chat button on the side of a settings page. It’s rebuilding the user’s first touch around generation: a page they describe in a sentence, a creator they discover by intent, a strategy they get instead of a search. I author the program-type taxonomies, prompts, and output schemas behind the AI features I ship.

Professional Experience

My journey through the product management landscape.

Sprout Social, Inc.

Senior Product Manager

Sprout Social, Inc.

Sep 2023 - Present
  • Leading feature development lifecycle with cross-functional teams
  • Helping define the overall product vision and participating in value discovery
  • Assisting in product roadmap planning and execution
  • Contributing to product strategy and business objectives
  • Translating customer needs into product features using strong communication skills and technical background
Tagger Media, Inc.

Product Manager

Tagger Media, Inc.

Mar 2023 - Aug 2023
  • Assisted in managing efficient end-to-end delivery of features: gathering requirements, prioritizing work, and coordinating development
  • Refined product backlog to ensure optimal feature prioritization
  • Provided product support for customer support and sales teams
  • Led customer implementation projects requiring custom development
scalaric

Junior Technical Product Manager

scalaric

Jun 2022 - Feb 2023
  • Managed software development for Tagger (acquired by Sprout Social) - an influencer marketing platform
  • Communicated with Product Team across LA, NYC, and Cracow
  • Worked closely with developers to define features and improvements
  • Improved product's internal processes and documentation
UBS

Intern in PMO Team

UBS

Dec 2021 - May 2022
  • Supported Agile pods: Senior Leader and Agile Academy Operations in project implementing Agile in entire organization
  • Prepared reports for senior management on training progress
  • Communicated with product owners, agile coaches, and program managers
Brown Brothers Harriman

Intern in Financial Reporting

Brown Brothers Harriman

Jun 2021 - Dec 2021
  • Prepared financial statements for investment funds
  • Worked with US GAAP, LUX GAAP, and IFRS standards
  • Handled administrative tasks and pre-cycle improvements
F.H.U Multispan

Sales and Logistics Coordinator

F.H.U Multispan

Jul 2017 - Jun 2021
  • Coordinated floor and doors installations, ensuring quality service and timely delivery
  • Managed document flow and organized transport logistics
  • Supervised inventory processes and warehouse organization
  • Assisted in sales of doors, flooring, and accessories

Case Studies

Three surfaces I've shipped inside Sprout Social’s Influencer Marketing product line. Each one is a bet on changing how the work gets done — not a faster version of the old way.

IM 2.0 · Effortless Navigation pillar

Rebuilding the navigation of an acquired product around how customers actually work

When Tagger Media joined Sprout Social, the IM product needed an information architecture that matched algorithm-era workflows — not the 2018 model the original tool was built around. I co-authored the Effortless Navigation Solution Brief with Filip Schabiński and oversaw the implementation bottom-up across the surface: IA, universal search, context-preserving pop-ups, and the migration plan.

Challenge

Each tool had its own search bar that worked slightly differently. Workflows broke whenever a user needed context from another surface. The learning curve was the dominant adoption blocker after acquisition.

Approach

Refreshed IA, one universal search bar (content-keyword-aware, not just name-based), context-preserving pop-ups that let users vet a creator without losing their place in the campaign, plus Recently Visited, Starred Items, and Campaign Folders. I drove the design-engineering loop bottom-up — from primitive component decisions up through the workflow patterns — alongside the design team.

60%
Reduced search time
78%
Customers that switched to new UI within 8 months after release
99% brands and 62% agencies
+15pp
GRR increased 15% YoY in post-release segment
Scalable design system applied bottom-up across the surface
Watch Product Tour

Customer Testimonials

Customer Review - Easy to Navigate Tool Providing Clutch Insights
Recruit · Matchmaker Strategy

Killing a manual workflow customers had asked us to optimize

I argued for retiring Sync Pages — the 6–8-week, semi-manual creator landing-page process — instead of speeding it up. I owned the work end-to-end: the Matchmaker Blueprint strategy presented at Product Review, the Recruit Creators using Application Pages solution review, the Closed Beta, the in-builder AI wizard spec (program-type taxonomy + prompt template + output schema), and the post-GA re-GTM cohort program.

B2B SaaSNo-code builderGenerative AIWorkflow decommissioningGTM

What shipped

  • Step-by-step wizard with live preview — publish in <1 day instead of 6–8 weeks.
  • Theme editor (logo, colors, fonts, hero imagery) + flexible form builder with conditional logic.
  • Sprout-hosted link or custom domain publishing; iframe embedding with allowlisted domains.
  • AI wizard (Generate-with-AI): users describe their campaign in one sentence; the system generates a complete, on-brand page.
  • Submissions tab auto-validates (missing handles, malformed accounts) and flows straight into the linked Creator List for vetting.
Featured proof point — Virgin Voyages

One enterprise customer drove 9,632 unique creators to a single Recruit page and captured 1,946 form submissions. The brand's two Recruit pages combined sit at #1 and #2 by form-submission volume across every customer on the platform — roughly 33% of all Recruit submissions over the last 6 months. I authored the data one-pager that turned this into the AdAge and Forbes pitch the brand used for its campaign communications.

49K+
Unique creators reached (last 6 months)
395+
Application pages built by customers post-GA
10.5K
Form submissions captured
47.8%
Open → form-start engagement rate (21.2% overall conversion)
Recruit - Application Page Builder
Payments Suite · Compliance as product

A payments product for a B2B platform that doesn't want to hold money

I owned the Payments Suite end-to-end: vendor research and selection (Lumanu, Stripe Connect, PayPal, GigaPay, Global Payouts), a multi-provider roadmap running three tracks in parallel, the PIA questionnaire for our merchant-of-record partner, the PayPal workflow audit I independently raised with Sprout's Legal team, and the Closed Beta program. No single provider answers the compliance question for every customer, so the architecture had to stay multi-vendor by design.

B2B SaaSPaymentsComplianceKYCMulti-providerLegal review

What shipped

  • Unified Payments Dashboard:One view across all provider tracks, enterprise-grade audit trail for finance teams.
  • Multi-provider routing:Lumanu (merchant-of-record so Sprout never touches funds), PayPal (direct payout rails), Off-Platform (settlement tracking outside the platform).
  • Vendor onboarding flow:End-to-end creator KYC, tax status tracking, per-creator readiness signals before a payment is attempted.
  • Vendor selection memos:Documented analysis of Stripe Connect vs Lumanu vs GigaPay vs Global Payouts — with the legal and commercial trade-offs that landed each decision.
  • PayPal workflow audit:Independently raised concerns with Legal about money-transmitter exposure; outcome was a workflow change that protected Sprout's regulatory position.
3
Provider tracks: Lumanu, PayPal, Off-Platform
4
Vendors evaluated end-to-end (Lumanu, Stripe Connect, PayPal, GigaPay)
$5M+
Annual payout volume processed in first beta cycle
0
Money-transmitter exposure (audit I drove with Legal)
Watch Demo
Payments Suite - Scale Your Influencer Campaigns with Seamless, Global Payouts

Skills & Expertise

My specialized skill set in product management and influencer marketing.

Product Strategy

Market AnalysisCompetitive IntelligenceProduct RoadmappingGo-to-Market Planning

Technical Skills

SQLJIRAGithubMicrosoft ExcelData Analysis

Project Management

Agile & Waterfall MethodologiesScrumPRINCE2Risk ManagementChange Management

Business Acumen

Business StrategyFinancial MarketsBusiness Model DesignStrategic CommunicationOKRs Implementation

Influencer Marketing

Creator SourcingCampaign OutreachSocial Media PlatformsContent StrategyPerformance Measurement

Leadership

Cross-Functional CollaborationTeam CoordinationStakeholder CommunicationRequirements GatheringFeature Prioritization

Certifications

Professional certifications that enhance my expertise.

Certified Associate in Project Management

Certified Associate in Project Management

Project Management Institute

Issued Sep 2020 • Expires Sep 2025

Credential: 2807282

Agile & Waterfall MethodologiesPMPBusiness Strategy
PRINCE2® Practitioner Certificate

PRINCE2® Practitioner Certificate

PeopleCert

Issued Dec 2020 • Expired Dec 2023

Credential: GR657080004PW

PRINCE2
ITIL®4 Foundation Certificate

ITIL®4 Foundation Certificate

PeopleCert

Issued Dec 2020

Credential: GR671218751PW

Business Strategy
MoR Foundation Certificate

MoR Foundation Certificate

PeopleCert

Issued Dec 2020

Credential: GR639007648PW

Risk Management
AgilePM Foundation

AgilePM Foundation

APMG International

Issued Mar 2020

Credential: 04329Mar 2020

Agile Methodologies
Change Management Foundation

Change Management Foundation

APMG International

Issued May 2020

Credential: 04331566-01-U51Q

Strategic Communication
Scrum Master Certified

Scrum Master Certified

SCRUMstudy

Issued Apr 2020

Credential: 772762

Scrum
PRINCE2® Foundation Certificate

PRINCE2® Foundation Certificate

PeopleCert

Issued Dec 2019

Credential: GR656128089PW

PRINCE2
The Triple E European Foundation Certificate in Banking

The Triple E European Foundation Certificate in Banking

EBTN

Issued Jun 2022
Financial Markets

Education

My academic background and qualifications.

Krakow University of Economics

Master's degree, Banking and risk management

Krakow University of Economics

Jul 2021 - Sep 2023
Grade:5.0
Advanced Banking

Thesis: Leveraging social media for building brand and profitability in the banking industry

AGH University of Krakow

Bachelor of Arts, Management

AGH University of Krakow

Oct 2018 - Jul 2021
Grade:5.0

Activities: "Makler" AGH, "Audytor" AGH

Thesis: Stock valuation methods of companies listed on Warsaw Stock Exchange on the example of the banking sector

Recommendations

What colleagues and managers say about working with me.

"Piotrek's desire to grow and learn is unmatched, and I'm excited to help him realize his ambitions."
B

Ben Newell

VP, Product Management @ Sprout Social

From 2025 Performance Review

"Piotrek has made remarkable progress in his role, taking on high-priority tasks with diligence, ownership, and a growing strategic mindset. His transition toward senior product management has been exceptionally promising, demonstrating strong business acumen and adaptability."
A

Antek Grzanka

Director, Product Management @ Sprout Social

From 2024 Performance Review

"Piotr's business acumen is exceptional. His practical and economically responsible researches on Payments, Application Pages builder, and CRM has set a high standard for the entire organization. Piotr would benefit from having more time to see the results of his work verified by the market. Piotr's expertise and dedication are remarkable, and with continued learning, he will achieve even greater success."
M

Mariusz Wnęk

Director, Product Design @ Sprout Social

From 2024 Performance Review

"Piotrek has grown into a great product manager. In our working relationship we each understand what will be required of one another and are able to fluently achieve our tasks with a minimal need to communicate. This is a testament to his understanding of individual contributors and defining of tasks."
E

Engineering Team Colleague

Sprout Social, Inc.

From 2023 Performance Review

Writing

Where I work out the substrate questions in public — product management, influencer marketing, and the parts of B2B SaaS most PMs avoid.

Article

Bridging the Gap: Transitioning from Product Support to Product Management

January 10, 2025

My personal journey navigating the product management landscape, from technical product support to holistic product management, with lessons learned for aspiring product managers.

Read Article
Article

Reimagining Influencer Marketing: Our Journey to 2.0

April 17, 2025

In this post, I break down the thinking behind our Influencer Marketing 2.0 project at Sprout Social.

Read Article
Article

Content-First: Redefining Social Media

March 15, 2025

A paradigm shift in social media content discovery: content-first approaches significantly outperform demographic-based targeting. Originally written as Volume 1 of the Sprout Social Content Compass series and redistributed by Sprout to clients; republished here as part of my portfolio.

Read Article
In writing

Kill the workflow before you optimize it

Upcoming

Customers asked us to speed up the manual creator-recruitment workflow. I argued for retiring it instead. The story of the Sync Pages → Recruit decision — the hardest argument was the one before the data existed to back it.

Working on this — follow on LinkedIn for the drop.
In writing

Compliance is the product: scoping payments in B2B SaaS without losing the enterprise sale

Upcoming

In B2B SaaS the boring stuff — KYC, vendor-of-record, 1099-Ks, audit trails — gets scoped as something engineering has to handle. That framing kills enterprise adoption. Lessons from the Payments Suite multi-provider roadmap.

Working on this — follow on LinkedIn for the drop.

Get In Touch

Let's discuss how I can help drive your product initiatives forward.

Kraków, Małopolskie, Poland

Available for remote collaboration

Momentum Labs

Piotr Wąsik

Momentum Labs