Certified Associate in Project Management

SeniorAI Product Manager

B2B SaaS · Influencer Marketing · Creator Economy

I do product at Sprout Social on the Influencer Marketing side. My work shows up in Recruit, the IM 2.0 redesign, Payments, and the creator-economy bet I'm pushing the team toward. A lot of what I do happens before code. Strategy docs that have to be defensible. Customer copy that has to clear Legal. Alignment memos that have to actually move stakeholders. Sprout didn't have a payments practice before I started, so part of the job became building the shared language for one.

Piotrek Wąsik
Available for opportunities

Kill the workflow before you optimize it.

Most PM work goes into making slow processes a bit faster. Often the better question is whether the process should exist at all. With Sync Pages, customers were asking us to speed up a manual landing-page workflow. I pushed for retiring it and building the AI-powered replacement (Recruit) instead.

Compliance is the product, not the wrapper.

In B2B SaaS the boring parts (KYC, vendor-of-record, tax forms, audit trails) get scoped as "something engineering has to handle." On the Payments Suite I treated those parts as the actual product. Lumanu as merchant-of-record, PayPal as direct rails, Stripe Connect as a real evaluated option. Enterprise customers stopped saying "we're interested" and started signing.

AI is the foundation, not a feature on the side.

The interesting AI work isn't sticking a chat button on a settings page. It's rebuilding the moment the user first touches the product. A landing page customers describe in one sentence and watch generate. An onboarding flow that does the boring parts before the user has to think about them. I write the taxonomies, prompts, and output schemas behind the AI features I ship.

Professional Experience

My journey through the product management landscape.

Sprout Social, Inc.

Senior Product Manager

Sprout Social, Inc.

Sep 2023 - Present
  • Leading feature development lifecycle with cross-functional teams
  • Helping define the overall product vision and participating in value discovery
  • Assisting in product roadmap planning and execution
  • Contributing to product strategy and business objectives
  • Translating customer needs into product features using strong communication skills and technical background
Tagger Media, Inc.

Product Manager

Tagger Media, Inc.

Mar 2023 - Aug 2023
  • Assisted in managing efficient end-to-end delivery of features: gathering requirements, prioritizing work, and coordinating development
  • Refined product backlog to ensure optimal feature prioritization
  • Provided product support for customer support and sales teams
  • Led customer implementation projects requiring custom development
scalaric

Junior Technical Product Manager

scalaric

Jun 2022 - Feb 2023
  • Managed software development for Tagger (acquired by Sprout Social) - an influencer marketing platform
  • Communicated with Product Team across LA, NYC, and Cracow
  • Worked closely with developers to define features and improvements
  • Improved product's internal processes and documentation
UBS

Intern in PMO Team

UBS

Dec 2021 - May 2022
  • Supported Agile pods: Senior Leader and Agile Academy Operations in project implementing Agile in entire organization
  • Prepared reports for senior management on training progress
  • Communicated with product owners, agile coaches, and program managers
Brown Brothers Harriman

Intern in Financial Reporting

Brown Brothers Harriman

Jun 2021 - Dec 2021
  • Prepared financial statements for investment funds
  • Worked with US GAAP, LUX GAAP, and IFRS standards
  • Handled administrative tasks and pre-cycle improvements
F.H.U Multispan

Sales and Logistics Coordinator

F.H.U Multispan

Jul 2017 - Jun 2021
  • Coordinated floor and doors installations, ensuring quality service and timely delivery
  • Managed document flow and organized transport logistics
  • Supervised inventory processes and warehouse organization
  • Assisted in sales of doors, flooring, and accessories

Case Studies

Three product surfaces I've shipped inside Sprout Social's Influencer Marketing product. Each one was a bet on doing the work differently, not a faster version of the old way.

IM 2.0 · Effortless Navigation pillar

Rebuilding the navigation of an acquired product around how customers actually work

When Tagger Media joined Sprout, the IM product was already a roughly $20M/year business for the company. That's the scale of product we were trusted with for a complete redesign. The 2018-era information architecture wasn't matching how customers were actually working in 2024. I worked on the Effortless Navigation pillar end-to-end: information architecture, the universal search bar, the pop-ups that let users keep their place, and the migration plan. From the component level upward.

Customer review (Senior Analyst, Enterprise): easy to navigate, clutch insights
Customer review (Digital Strategy Manager, Mid-Market): very user friendly
Customer review (General Manager, SMB): super user friendly
Senior Analyst, Enterprise

Challenge

Each tool inside Tagger had its own search bar, all of them slightly different. Switching between tools meant losing your place. New customers spent the first weeks just learning the navigation.

Approach

One universal search bar that worked the same way everywhere. It searched by content keyword, not just by name, so people stopped having to remember exact campaign titles. Pop-ups that let users vet a creator without leaving the campaign they were in. Plus the small things: Recently Visited, Starred Items, Campaign Folders. I worked closely with the design team from the component level upward, not just on the final patterns.

Customer testimonials are the three slides in the carousel above.
Recruit · Matchmaker Strategy

Killing a manual workflow customers had asked us to optimize

Sync Pages was the old way customers got a creator landing page. It took 6 to 8 weeks because we built each one by hand. I argued for retiring it rather than speeding it up. I led the work that replaced it: the Matchmaker Blueprint strategy I presented at Product Review, the Recruit Creators using Application Pages solution review, the Closed Beta, the AI wizard spec inside the builder (program types, prompt template, output schema), and the re-GTM after launch when adoption started to wobble.

B2B SaaSNo-code builderGenerative AIWorkflow decommissioningGTM
Recruit: in-app Application Page builder UI
From 6-8 weeks to under a day: how Recruit replaced manual Sync Pages
Recruit funnel: 50.1K opened, 26.2K started form, 10.6K submitted in the first 6 months
The builder

What shipped

  • A step-by-step builder with live preview. Customers publish a page in under a day instead of waiting 6 to 8 weeks.
  • Theme editor for logo, colors, fonts and hero imagery, paired with a flexible form builder.
  • Publish to a Sprout-hosted link or your own domain. Embed as an iframe with allowlisted domains.
  • AI wizard inside the builder. Describe your campaign in one sentence and get a full, on-brand page back.
  • A submissions tab that auto-validates the obvious mistakes and feeds straight into the Creator List for vetting.
Fun fact · top customer

Virgin Voyages alone drove 9,649 creators to a single Recruit page and got back 1,950 applications. Their two Recruit pages sit at #1 and #2 by submission volume across the entire platform, with roughly a third of all Recruit submissions coming from this one brand. I wrote the data one-pager that turned this into the AdAge and Forbes pitch they used for their campaign comms.

Payments Suite · Compliance as product

A payments product for a B2B platform that doesn't want to hold money

For two years I've been the PM on Payments at Sprout Social Influencer Marketing. I inherited a legacy PayPal flow already processing about $5M/year in creator payouts and started where the real problem lives: tax compliance. Brands didn't want the admin burden of paying creators directly. Chasing W-9 / W-8BEN / 1099-NEC / DAC7, owning the tax paperwork, sorting out cross-border VAT. Sprout, meanwhile, didn't want to hold customer funds or sit in the flow of funds. The architecture had to give customers a compliant way to top up a wallet and pay creators downstream, while keeping Sprout off the money path.

B2B SaaSPaymentsComplianceKYCMulti-providerLegal review
Payments Suite onboarding: a compliant way to top up a wallet and pay creators
Multi-vendor architecture: Lumanu, PayPal, Stripe Connect, Off-Platform
$5M+/year in legacy PayPal payouts inherited and audited
The product

What shipped

  • Unified Payments Dashboard:One view across every provider track, with an audit trail finance teams can actually use.
  • Multi-provider routing:Lumanu (merchant-of-record so Sprout never touches funds), PayPal (direct payouts), Off-Platform (tracking settlements that happen outside the product).
  • Vendor onboarding flow:Creator KYC, tax status, and readiness signals so customers know who can be paid before they try.
  • Vendor selection memos:Written analyses of Stripe Connect vs Lumanu vs GigaPay vs Global Payouts, with the legal and commercial trade-offs behind each decision.
  • PayPal workflow audit:I started a thread with Legal about the money-transmitter exposure in our existing workflow. The result was a change that put Sprout in a safer regulatory spot.

Skills & Expertise

My specialized skill set in product management and influencer marketing.

Product Strategy

Market AnalysisCompetitive IntelligenceProduct RoadmappingGo-to-Market Planning

Technical Skills

SQLJIRAGithubMicrosoft ExcelData Analysis

Project Management

Agile & Waterfall MethodologiesScrumPRINCE2Risk ManagementChange Management

Business Acumen

Business StrategyFinancial MarketsBusiness Model DesignStrategic CommunicationOKRs Implementation

Influencer Marketing

Creator SourcingCampaign OutreachSocial Media PlatformsContent StrategyPerformance Measurement

Leadership

Cross-Functional CollaborationTeam CoordinationStakeholder CommunicationRequirements GatheringFeature Prioritization

Certifications

Professional certifications that enhance my expertise.

Certified Associate in Project Management

Certified Associate in Project Management

Project Management Institute

Issued Sep 2020 • Expires Sep 2025

Credential: 2807282

Agile & Waterfall MethodologiesPMPBusiness Strategy
PRINCE2® Practitioner Certificate

PRINCE2® Practitioner Certificate

PeopleCert

Issued Dec 2020 • Expired Dec 2023

Credential: GR657080004PW

PRINCE2
ITIL®4 Foundation Certificate

ITIL®4 Foundation Certificate

PeopleCert

Issued Dec 2020

Credential: GR671218751PW

Business Strategy
MoR Foundation Certificate

MoR Foundation Certificate

PeopleCert

Issued Dec 2020

Credential: GR639007648PW

Risk Management
AgilePM Foundation

AgilePM Foundation

APMG International

Issued Mar 2020

Credential: 04329Mar 2020

Agile Methodologies
Change Management Foundation

Change Management Foundation

APMG International

Issued May 2020

Credential: 04331566-01-U51Q

Strategic Communication
Scrum Master Certified

Scrum Master Certified

SCRUMstudy

Issued Apr 2020

Credential: 772762

Scrum
PRINCE2® Foundation Certificate

PRINCE2® Foundation Certificate

PeopleCert

Issued Dec 2019

Credential: GR656128089PW

PRINCE2
The Triple E European Foundation Certificate in Banking

The Triple E European Foundation Certificate in Banking

EBTN

Issued Jun 2022
Financial Markets

Education

My academic background and qualifications.

Krakow University of Economics

Master's degree, Banking and risk management

Krakow University of Economics

Jul 2021 - Sep 2023
Grade:5.0
Advanced Banking

Thesis: Leveraging social media for building brand and profitability in the banking industry

AGH University of Krakow

Bachelor of Arts, Management

AGH University of Krakow

Oct 2018 - Jul 2021
Grade:5.0

Activities: "Makler" AGH, "Audytor" AGH

Thesis: Stock valuation methods of companies listed on Warsaw Stock Exchange on the example of the banking sector

Recommendations

What colleagues and managers say about working with me.

"Piotrek's desire to grow and learn is unmatched, and I'm excited to help him realize his ambitions."
B

Ben Newell

VP, Product Management @ Sprout Social

From 2025 Performance Review

"Piotrek has made remarkable progress in his role, taking on high-priority tasks with diligence, ownership, and a growing strategic mindset. His transition toward senior product management has been exceptionally promising, demonstrating strong business acumen and adaptability."
A

Antek Grzanka

Director, Product Management @ Sprout Social

From 2024 Performance Review

"Piotr's business acumen is exceptional. His practical and economically responsible researches on Payments, Application Pages builder, and CRM has set a high standard for the entire organization. Piotr would benefit from having more time to see the results of his work verified by the market. Piotr's expertise and dedication are remarkable, and with continued learning, he will achieve even greater success."
M

Mariusz Wnęk

Director, Product Design @ Sprout Social

From 2024 Performance Review

"Piotrek has grown into a great product manager. In our working relationship we each understand what will be required of one another and are able to fluently achieve our tasks with a minimal need to communicate. This is a testament to his understanding of individual contributors and defining of tasks."
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Engineering Team Colleague

Sprout Social, Inc.

From 2023 Performance Review

Writing

Where I think out loud about product management, influencer marketing, and the parts of B2B SaaS most PMs would rather not write about.

Article

How I write generative AI specs

June 1, 2026

My template for shipping AI features inside a real product. Program-type taxonomy first, prompt schema second, output schema third, UI flow last. The order matters because if you start at the UI you usually end up with a chatbot bolted onto a settings page.

Read Article
Article

Most people see "influencer payments" as a UI problem. It's a compliance and ops problem.

May 17, 2026

Two years on Payments at Sprout Social IM. The job looked very little like product design and a lot like inheriting a legacy PayPal flow, mapping tax forms across countries, and figuring out when a SaaS platform crosses the line into being a money transmitter.

Read Article
Article

Kill the workflow before you optimize it: the Recruit story

March 1, 2026

The biggest bottleneck in influencer marketing isn't finding creators. It's managing the chaos of inbound requests. Seven months ago, this was just a problem statement. Today, Recruit is live.

Read Article
Article

Reimagining Influencer Marketing: Our Journey to 2.0

April 17, 2025

It's not just a facelift, it's a redefinition of how marketers find, vet, and collaborate with creators. Here's how we rebuilt the mental model for influencer marketing.

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Article

Content-First: Redefining Social Media

March 15, 2025

My case for why discovery built on follower demographics has been quietly broken for a couple of years, and what the content-first model replacing it looks like. Originally written as Volume 1 of the Sprout Social Content Compass series and distributed by Sprout to clients. Republished here as part of my portfolio.

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Article

Bridging the Gap: Transitioning from Product Support to Product Management

January 10, 2025

My personal journey navigating the product management landscape, from technical product support to holistic product management, with lessons learned for aspiring product managers.

Read Article

Get In Touch

Let's discuss how I can help drive your product initiatives forward.

Kraków, Małopolskie, Poland

Available for remote collaboration

Momentum Labs

Piotr Wąsik

Momentum Labs